GOBEX

Core Platform

eMAREVVIncident ReportingBillingDocumentationQA & Compliance

Operations

DashboardIndividualsReports

IC 16-27-4 · 410 IAC 17 · 42 CFR Part 484 · 460 IAC · BDDS · HCBS Settings Rule · 42 CFR Part 483 Subpart I · CARF · BQIS · HIPAA

Built by people still working in the field.

Live for Indiana Personal Care Service Agencies

The operating system for Indiana home and community-based services.

One connected system for the whole operation. Live for Personal Care Service Agencies today. HHA, IDD Waiver Home, ICF/IID, and Day Program coming next.

EVV built in
Indiana Medicaid aligned
HIPAA-ready
DSP supporting individual
👥

Person-Centered Care

Built directly into daily workflows.

Compliance Built-In

Audit-ready documentation at all times.

📊

Real-Time Visibility

Across homes, staff, and services — instantly.

IC 16-27-4·410 IAC 17·42 CFR Part 484·460 IAC·BDDS·HCBS Settings Rule·42 CFR Part 483 Subpart I·CARF·BQIS·HIPAA

Service Lines

Live for PSA today. Built to grow across Indiana services.

Gobex starts with Personal Care Service Agencies and expands across the service lines providers actually operate.

Live

Personal Care Service Agency

Non-medical in-home care. EVV built in.

Roadmap

Home Health Aide

Medical in-home care. Extension of PSA.

In development

IDD Waiver Home

460 IAC, BDDS, and HCBS Settings Rule.

In design

ICF/IID

42 CFR Part 483 Subpart I.

Planning

Day Program

Adult day services and community integration.

Why Gobex

Built from inside the work.

Gobex was not created because we wanted to build another app. It came from frustration inside the field.

We have used multiple systems. We have worked inside the daily reality of IDD and caregiving operations. We have seen how many platforms sound good on paper but still leave staff, supervisors, QA teams, and providers working around the system instead of being supported by it.

There has not been one system that truly feels built from the inside of the work. Caregiving is not one-size-fits-all. Each service line — PSA, HHA, IDD Waiver Home, ICF/IID, Day Program — has its own operational reality. Staff need guidance. Supervisors need visibility. QA needs proof. Billing needs clean records. And the individuals we serve deserve better than what disconnected systems allow.

We were not technical people first. We were field people first. The technology came from necessity. Because providers should not have to fight their software just to run good services.

Existing systems helped providers document pieces of care. Gobex was built because providers need one operational system that actually understands the work — from workforce readiness, to scheduling, EVV, documentation, compliance, and billing.

The Operational Chain

One operational chain. Not six disconnected tools.

Everything a home care operation runs on, in one system that understands the work.

Workforce
Scheduling
EVV
Documentation
Compliance
Billing
Workforce
Scheduling
EVV
Documentation
Compliance
Billing

Service Lines

One platform. Five service lines. One roadmap.

Live for Personal Care Service Agencies today. The rest of Indiana’s home and community-based services are next.

Live

Personal Care Service Agency

Non-medical in-home care. EVV built in.

Roadmap

Home Health Aide

Medical in-home care. Extension of PSA.

In development

IDD Waiver Home

460 IAC · BDDS · HCBS Settings Rule.

In design

ICF/IID

42 CFR Part 483 Subpart I — CMS Conditions of Participation.

Planning

Day Program

Adult day services + community integration.

For Providers. For Your Team. For Your Mission.

Run a stronger operation.
Lead with confidence.

Gobex removes the guesswork from documentation, compliance, and oversight — so your team can focus on supporting individuals instead of fixing problems.

⏱️

Save Hours Each Week

Guided workflows reduce clicks, steps, and missed details.

🔔

Stay Audit-Ready

Real-time QA alerts and reports keep you ahead of issues.

📈

See the Big Picture

Dashboards that show performance, risks, and what matters most.

GOBEX
🏠Dashboard
📋Shifts
📄Documentation
QA & Compliance
⚠️Incidents
👤Individuals
📊Reports
Dashboard
JA

J. Anderson

Executive Director

Active Shifts

24

On track

QA Alerts

7

Needs review

Incidents Today

2

New

Homes

8

Active

Documentation Completion

MTWTFSS

QA Overview

92%Pass Rate
Pass92%
Review6%
Fail2%

How It Works

From shift to compliance — automatically connected.

One platform. Every part of your operation connected.

📅
1

Assign Shifts & Staff

Schedule staff across homes with role-based assignments and real-time coverage tracking.

📍
2

Clock In with EVV

Staff verify location via GPS, complete tasks, and capture documentation in real time.

📋
3

Documentation Captured

Shift notes, incidents, and supports are structured and recorded automatically.

4

QA & Billing Pull

QA reviews and billing data generate from verified service records — no manual entry.

Why Gobex

Built for IDD providers — not adapted from other industries.

Every workflow, every feature, and every compliance check in Gobex was designed around how IDD providers actually operate — not retrofitted from generic software.

⚖️

Designed around 460 IAC and real compliance workflows

Not generic healthcare software — built specifically for IDD operations.

👥

Built with IDD professionals and supervisors

Every decision reflects real field experience — not assumptions.

🏆

Structured to support CARF standards and audits

Survey readiness built into daily operations, not just audit prep.

🏠

Created for how staff actually work in the field

Guided workflows that reflect real shifts — not what looks good on paper.

Designed around 460 IAC and real compliance workflows

Not generic healthcare software — built specifically for IDD operations.

Built with IDD professionals and supervisors

Every decision reflects real field experience — not assumptions.

Structured to support CARF standards and audits

Survey readiness is built into daily operations, not just audit prep.

Created for how staff actually work in the field

Guided workflows reflect real shifts — not what looks good on paper.

More Time for What Matters

Automated documentation and smart workflows give your team hours back every single week.

Stronger Compliance, Less Stress

Built on Indiana 460 IAC and best practices so you are always ready — no scrambling.

Your Team, Fully Supported

From DSPs to leadership, Gobex connects everyone to the right tools and information.

Data That Drives Decisions

Real-time insights help you solve problems faster and plan for the future.

More Time for What Matters

Automated documentation and smart workflows give your team hours back every single week.

Stronger Compliance, Less Stress

Built on Indiana 460 IAC and best practices so you are always ready — no scrambling.

Your Team, Fully Supported

From DSPs to leadership, Gobex connects everyone to the right tools and information.

Data That Drives Decisions

Real-time insights help you solve problems faster and plan for the future.

See how Gobex transforms your operation.

Schedule a demo and see how your workflows, compliance, and visibility come together in one system.

Request a Demo

Available to Indiana home and community-based services providers. No commitment required.